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How to get a mortgage




Advice on all mortgage matters

(495) 925-80-00 — Moscow

8-800-200-23-26 — other regions
toll-free call

To order a call


  • Arrange a meeting with a consultant by calling +7 (495) 925-80-00 or fill in the mortgage application form.
  • Our mortgage loan consultant will contact you.
  • Obtain the documents in accordance with the list.
  • Submit the documents to your personal manager from the Bank’s Mortgage Centre.
  • Choose an insurance company to conclude a mortgage insurance agreement.
  • Submit required information to the selected insurance company to agree the insurance rate.

Conclude the loan agreement and execute the transaction.



Attention! Any documents submitted to the Bank must be completed in Russian.
The texts of documents/forms in Russian can be found on our Russian version website.