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Retail Banking Term Deposits Replenishable deposit accounts with the option of partial withdrawal of the deposited amount Prestige Replenishable deposit accounts without the option of partial withdrawal of the deposited amount Multicurrency Maximum Generation Next Non-replenishable deposit accounts without the option of partial withdrawal of the deposited amount Classic Deposit account with the option of investment in mutual funds Investment Social deposit accounts New Pension Demand deposit Where can I open a deposit account? Insured deposits Payments to bank depositors under insured accidents Tax liability Loans Personal loans Loan for immediate needs Family loan Car secured loan Loan for immediate needs with no insurance Credit Reboot QUICKloan Full cost of the loan Memo for the borrower Loan Restructuring Programme Car Loans New cars of domestic and foreign production Used cars of foreign production State Car loan subsidy programme Loan refinancing programme "Trade-in" programme Car showrooms in Moscow One brand dealers Several brand dealers Domestic brand dealers Used car dealers Full cost of a loan Mortgages Loan for the purchase of an apartment in the secondary (resale) housing market Requirements to the mortgaged living areas Loan for the purchase of apartments in the primary housing market Requirements to the mortgaged living areas Loan for purchase of a house (cottage, townhouse) Requirements to the mortgaged living areas "Quick Home" mortgages Loan for housing acquisition against the mortgage premises Requirements to the mortgaged living areas Consumer loan against the property pledge Requirements to the pledged real property Credit Reboot Requirements to the pledged real property Loan for acquisition of a parking lot within the framework of construction of the multi-story car park according to the "People’s Garage" Programme Mortgage loan refinancing Requirements to the mortgaged living areas Refinancing of the loan previously issued by Bank of Moscow Requirements to the mortgaged living areas Real estate agencies and mortgage brokers Sales offices Insurance coverage Appraisal companies SMS Banking Full cost of the loan Memo for the borrower Typical documents Requirements to the mortgaged living areas The list of documents to be submitted by the Borrower List of documents pertaining to the living premises to be acquired Plastic Cards Credit cards Visa Electron BOP Where a card can be applied for and issued? Methods of credit card debt repayment Debit cards Visa cards MasterCard Diners Club UnionCard Where can a card be replenished? Bonus and discount cards Visa Electron "Bank of Moscow — Golden Mean" IAPA Where can a card be issued? Methods of Credit Reboot with a Credit Card Social card Muscovite’s Social Card (MCC) for pensioners and privileged categories of citizens — Visa Electron Student Card — Visa Electron Where can the card be replenished? Special Internet card (Visa-Virtuon) Visa Virtuon Where can the card be replenished? Bank Card Insurance Special programmes for holders of plastic cards Bank service package "Convenient" Limits for cash withdrawal in cash machines and retail outlets Details for cash-free transfer Questions and answers Investment Mutual Funds What is a mutual fund? Asset Management

Settlement Operations Cash transfers Housing, public utilities and other payments Charity contributions Payment for communication and telecommunication services Services offered through post offices Cash withdrawal by plastic cards in post offices Transfer operations through the Western Union system Pensions and allowances payment Compulsory motor insurance — Payment for compulsory motor insurance (OSAGO) MTS-Рау Services Pledged property realisation Cars Residential real estate, land plots Currency exchange and cheque operations Keeping of values in individual safes Tariffs Services in the market of precious metals Sale of precious metals Sale of precious metal coins Depositary Services Remote Banking Remote sales Over the Call Centre Over the Website Call Centre services Automatic telephone bank SMS Banking Special Programs

Private Banking Asset Management   Elite Plastic Cards   Visa Infinite Cards More on Visa Infinite Loans   Precious Metals   Premium Club   Consulting   Remote Banking  Broker Services (Internet-Trading) Branches   Zhukovka Branch Kuznetsky Most Branch Barvikha Branch Corporate Banking Loans Small Business Lending Microcredit Small Business Development Loan Express Overdraft for Small Business Individual Proprietorship Development Loan Business Development Loan Express Loan for Individual Entrepreneurs Medium-Sized Business Lending Lease Financing Terms and Conditions Terms and conditions of Loans for the Purchase of Vehicles by Legal Entities Insurance Plastic Cards Organization of emission and service of bank cards of international payment systems for agent banks Description Emission Trade acquiring Cash-acquiring Round-the-clock client service Additional services Realization of salary projects Execution and servicing of corporate plastic cards Eurocard/MasterCard Business Visa Business UnionCard Diners Club Company Visa Gold Eurocard/MasterCard Gold Cards Metro Cash&Carry Customs Cards Acquiring Asset Management Securities Asset management Deposit Operations Deposit transactions Transactions involving bills of exchange and deposit certificates Trade Finance Trade financing and foreign trade servicing Letter of credit with post-financing for up to 5 years Long-term import financing including ECA for up to 10 years Pre-export financing Letters of credit with payment by instalments Letters of credit Guarantees Tariffs Product presentation Investment Banking Organization of debt instrument issues Domestic markets International markets Syndicated loans Restructuring of problematic debt Contact information Services Sales of Pledged Property Sales of pledged property by the clients of the Bank of Moscow Sales of the Pledged Property of the Bank of Moscow Sales of the Property of the Bank of Moscow Settlement and Cash Services of Rouble and Foreign Currency Accounts Currency Control Currency Control Document forms and their completion Procedure and time schedule for submission of documents Violation of the exchange legislation Regulatory documents Counter Payment Transfer Operations in Foreign Currency and RF Roubles Conversion Operations Keeping of values in individual safes Depositary Services Services in the market of precious metals Sale of precious metals Sale of precious metal coins Remote Banking Bank-Client Call centre services Automatic Telephone Bank

About the Bank Corporate Governance List of Authorised Signatures Mission Group Structure Social Responsibility General Information Correspondent Network Licence Tariffs and fees For individuals 2.1. Opening, maintenance and closing of the deposit account 2.2. Transfer operations 2.3. Tariffs for operations with cash and cheques 2.4. Storage of valuables in individual bank safes 2.5. Operations with plastic cards 2.5.1. Tariffs for the issue and servicing of VISA, Eurocard/MasterCard, Maestro, Union Card bank cards 2.5.2. Tariffs for the issue and servicing of VISA Virtuon cards 2.5.4. Tariffs for the issue and servicing of American Express cards 2.5.5. Special Tariffs 2.5.6. Tariffs for disbursement of cash 2.5.7. Tariffs for servicing trade and service enterprises 2.5.8. Tariffs for paying remuneration for the cards withheld by trade and service enterprise cashiers 2.5.9. Bank commission for express card delivery (at the customer's request ) 2.5.10. Tariffs for the issue and servicing of VISA credit cards 2.5.11. Tariffs for the issue and servicing of Social cards 2.5.12. Tariffs for issuing IAPA discount cards within the framework of service packages at issuing bank settlement and credit cards 2.6. Depositary service 2.7. Operations with precious metals 2.8. Guarantee operations in Russian rubles and foreign currency 2.9. Internet Bank - Client system 2.10. Telephone calls processing centre of the Bank 2.11. Crediting 2.12. Trust management 2.13. "State housing certificates" subprogram 2.14. Salary projects 2.14.1. Operations with bank cards issued within the framework of salary contracts with organisations 2.14.2. Operations with additionally issued bank cards 2.14.3. Operations with deposit and current accounts 2.16. Operations with documentary letters of credit in Russian rubles 2.17. SMS notices sent to individuals on operations with share investment funds Broker operations Notes Legal entities 1.1. Opening, servicing and closing the account 1.2. Transfers 1.3. Encashment operations (in foreign currency) 1.4. Operations with the documentary letters of credit 1.5. Guarantee Operations (Including Bank Guarantees and Reserve Letters of Credit of Standby Type) 1.6. Conversion Operations 1.7. Currency Control and Payments under the Transaction Certificates by the Bank 1.8. Operations with cash Funds and Cheques 1.9. Operations with Securities 1.10. Operations with Plastic Cards 1.10.1. Rates according to Eurocard/MasterCard 1.10.2. Rates according to Visa Cards 1.10.3. Rates according to Union Cards (corporate) 1.10.5. Rates according to Diners Club Cards (corporate) 1.10.7. Rates for Operations with Customs Cards 1.11. Depositary Servicing 1.12. Operations with Precious Metals 1.13. Storage of Valuables in Personal Safe Deposits 1.14. Trust Management 1.15. Commission Fees for the Loan Operations 1.16. Commission Fees for the Exchange of Information with the Central Catalogue of Credit Histories 1.17. Bank commission rates for broker operations in selling the "MOS-BROKER" product 5.6. Conversion operations Correspondent banks 3.1. Opening, maintenance and closing of an account 3.2. Transfers 3.3. Operations with documentary letters of credit 3.4. Collection operations 3.5. Operations with cash money and cheques 3.6. Guarantee operations 3.7. Conversion operations 3.8. Depositary service 3.9. Bank-Client system 3.10. Trust management 3.11. Internet Bank - Client system Notes Notes to the Tariffs Notes for individuals Notes for legal entities Notes for correspondent banks Notes Notes to Tariffs for depositary servicing